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Return, Exchange and Refund Policy

To make a return, please contact us on our Contact page within 3 days of the product's delivery to submit your request together with proof of purchase (a copy of the official receipt) for the product being returned, and a member of our staff will contact you thereafter to provide assistance and further instructions. Guitars must be returned in original, as-shipped condition with all original packaging.

A return will not be possible without first contacting our staff via the Contact page and acquiring a Return Authorization Code. You will have to bear all delivery costs (if any) associated with the return of the product.

There will also be a restocking fee of 5% of the purchase price of the product returned.